Delete your account
Draft, to be checked by a lawyer. This page describes what the product does today. It is not legal advice and is not final.
Last updated: 14 November 2026
In the app
- Sign in at app.stopsahead.com (or open the app and go to Account).
- Choose Delete my account… and confirm. Your account is deleted 7 days later, and you can cancel any time before that.
If you can't sign in
Email hello@stopsahead.com from the address on your account, with the subject "Delete my account". We will confirm and delete it.
What is deleted
- Your account, name and email.
- Trips you organise, with their documents and files. They sit in a bin for 30 days, then are erased.
- Your place on trips organised by others (the trip stays for the others).
- Any public links you made stop working at once.
What we may keep
Records we must keep by law, such as payment records, for the period the law requires. [To be confirmed.]
Subscriptions
Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it there too.