Privacy policy
Draft, to be checked by a lawyer. This page describes what the product does today. It is not legal advice and is not final.
Last updated: 14 November 2026
Who we are
StopsAhead ("we") runs stopsahead.com, the StopsAhead web app and the iPhone and Android apps. Contact: hello@stopsahead.com. [Company name and registered address to be added.]
What we collect
- Account: your name and email address, and how you sign in.
- Your trips: trip names, dates, places, bookings, plans, notes, expenses, checklists and the people on a trip.
- Documents you upload: tickets, confirmations and similar files. Passports and visas are kept encrypted.
- Forwarded emails: bookings you choose to forward, to build a trip.
- Usage and errors: product analytics and crash reports, with no trip contents, document contents or names in them.
AI
When you ask for an AI action (reading a booking, checking a plan, suggesting a route) we send the relevant text to our AI providers. Your documents are never sent to AI on their own. Text from emails and web pages is treated as untrusted and fenced off from our instructions. We check your plan limits before any AI call.
Public share links
An organiser can turn on a read-only link to a trip. It shows the trip name, dates and the day-by-day itinerary (journeys, where you sleep, plans) and nothing else: no booking codes, prices, documents, notes or the names of travellers. Names you type for the trip, a stay or a plan appear as written, so don't put private details in them. The page is not indexed by search engines. Turning the link off stops it at once.
Who we share data with
Only the service providers on our subprocessor list, to run the service. We do not sell your data.
Where it is kept
Our database is hosted in the EU (Frankfurt region). Some providers process data in other countries under standard contractual clauses. [To be confirmed with the lawyer.]
How long we keep it
Until you delete it. A deleted trip stays in a bin for 30 days and is then erased with its files. Deleting your account removes your account data; see how to delete your account. [Retention periods to be confirmed.]
Your rights
You can access, export, correct and delete your data from the app, or by emailing us. If you are in the EU or UK you can also complain to your data protection authority.
Changes
We will update this page when things change and note the date at the top.